Unidentified needs within the social determinants of health (SDOH) can easily create a myriad of barriers to care for members. Our newest case study offers compelling results, showing that members are more likely to take action — both in attempting to access needed resources, as well as attending an Annual Wellness Visit — when their SDOH needs are identified.

A large multi-state health plan providing managed healthcare services under multiple lines of business partnered with SameSky Health to leverage our CultureGuide® solutions to engage a subset of its Medicaid members. The plan had multiple objectives, including surfacing needs within the social determinants of health. Taking a culturally tailored approach to member outreach enabled the plan to achieve compelling results.

In the spring of 2022, a large multi-state health plan providing managed health care services under the Medicaid and Medicare programs, and through state insurance Marketplaces, partnered with SameSky Health to engage a subset of its Medicaid members. One objective was to ensure that member demographic details were accurate and complete, and to surface social drivers of health needs.